Calls Log: Difference between revisions
Alpaca wiki (talk | contribs) Created page with "Calls log displays the list of all the calls, made through the system. ==Fields== '''Date Time''' - date and time, when the call was registered in the system '''Call type''' - internal, incoming or outgoing '''SRC''' - from what number the call was placed '''DST''' - to what number the call was placed '''Disposition''' - Answered/No answer '''Admin''' - user, linked to an internal number, to which/from which the call was placed '''Contact''' - contact from contac..." |
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Calls log displays the list of all the calls, made through the system. | Calls log displays the list of all the calls, made through the system. | ||
Latest revision as of 07:45, 8 July 2024
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Calls log displays the list of all the calls, made through the system.
Fields
Date Time - date and time, when the call was registered in the system
Call type - internal, incoming or outgoing
SRC - from what number the call was placed
DST - to what number the call was placed
Disposition - Answered/No answer
Admin - user, linked to an internal number, to which/from which the call was placed
Contact - contact from contact list, looked up by phone number
Call duration - time from picking up the phone to end of the call
Wait time - time waiting before the call was picked
Total Duration - wait time + call duration
Call record - link to listen the call recording