Calls Log

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Calls log displays the list of all the calls, made through the system.

Fields

Date Time - date and time, when the call was registered in the system

Call type - internal, incoming or outgoing

SRC - from what number the call was placed

DST - to what number the call was placed

Disposition - Answered/No answer

Admin - user, linked to an internal number, to which/from which the call was placed

Contact - contact from contact list, looked up by phone number

Call duration - time from picking up the phone to end of the call

Wait time - time waiting before the call was picked

Total Duration - wait time + call duration

Call record - link to listen the call recording